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Making the Most of a Visit With Your Healthcare Provider

3/5/2023

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Author- Lisa Johnson RN, BSN, CCP

Many people feel that when they visit their healthcare provider, they don’t have enough time with the practitioner to ask questions and clarify concerns. If that’s you, you are not alone. The majority of people seeking care in the U.S. feel that time with their healthcare provider is too limited, regardless of the reason for their visit. In fact,  studies have shown that many patients feel a great deal of dissatisfaction with the care that is provided based on the length of their visits, even if their healthcare concern was taken care of (Guttman et al., 2021).

As was mentioned in a previous blog, there are three crucial aspects to remember as a patient.


                                 *You are a member of your healthcare team                                     
                                              *You have a voice in your care
                                     
                                              *You are at the center of your care


Hospital accrediting organizations, such as The Joint Commission, emphasize the importance of high-quality patient-provider communication.  Research has proven that poor communication between patients and medical providers can have severe outcomes for the patient (Guttman et al., 2021). With this in mind, let’s explore ways to make the most of your medical visit.

1. Prioritize what you would like to discuss, particularly the symptoms you have been experiencing, write them down, and take the list with you to the appointment.

2. Write down three or four of your most important questions or concerns, and let the provider know you have questions at the beginning of the visit. 
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3. Bring a list of your medications with their dosages. (Include over-the-counter medications, vitamins, and supplements) 

4. Consider bringing a family member or friend along with you. 

5. Take notes, or have a family member or friend do so. 

6. Medical information can be challenging to understand. It is ok to ask your provider to explain it again.

7. If this is your first visit, arrive a few minutes early to fill out forms.



Following these simple steps can go a long way to improving communication with your healthcare provider and getting the most from your visit.

Para obtener información en español, visite este sitio:
https://www.nia.nih.gov/espanol/como-prepararse-cita-medico

For additional information, please visit the National Institute on Aging (NIA-NIH)
https://www.nia.nih.gov/sites/default/files/d7/talking_with_your_doctor_presentation_handouts_508.pdf


Guttman, O. T., Lazzara, E. H., Keebler, J. R., Webster, K. L. W., Gisick, L. M., & Baker, A. L. (2021). Dissecting communication barriers in healthcare: A path to enhancing communication resiliency, reliability, and patient Safety. Journal of Patient Safety, 17(8), e1465–e1471. https://doi.org/10.1097/PTS.0000000000000541

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